Frequently Asked Questions - Texas: Commercial
What is a Retail Energy Provider (REP)?
A REP, or Retail Energy Provider, is a company that is registered with the Public Utility Commission of Texas (PUC) to provide retail customers with electricity under the terms of Texas Senate Bill 7. A REP can provide you with a secure electricity rate, handle all of the administrative tasks needed to keep your lights on, and provide you with your monthly electricity bill. No matter which energy provider you choose, the local Transmission and Distribution Service Provider will continue to deliver the energy to your home or business and will respond to service emergencies.
How do I enroll?
If you are a commercial customer in Texas, please contact us at txsales@hudsonenergy.net.
If you are a residential customer in Texas, please contact Just Energy at 1-866-587-8674.
Is there a fee for switching?
Hudson Energy does not charge fees to enroll and switch.
Will I receive reliable electric service if I switch to Hudson Energy?
Yes. Your regulated transmission and distribution company delivers the power to your home and/or business and they will continue to maintain the poles and wires, regardless of what provider you select.
What do I do if I have an emergency or lose power?
The regulated transmission and distribution company, by law, is obligated to respond to your emergency. For the quickest response, you should contact them. We have provided contact information for you in the Contact Information section or this website.
I am having trouble accessing the online bill pay site. What do I need to do to view and pay my bills online?
The bill pay site uses Microsoft's new Silverlight technology. To view the site, you must have the most recent version of this technology, Silverlight 3. For assistance in installing Silverlight, please follow the instructions on the Official Microsoft Silverlight site. If you continue to have issues viewing the site after installing Silverlight, please make sure that Javascript is not disabled on your browser.